Outsourcing

OZO Group

Founded in 1996, OZO Group is an award-winning group of companies that specialises in the cleaning and outsourcing industries employing over 2,000 employees across the board. The group has grown exponentially since its early humble beginnings, but its commitment to clients, employees and society remains unchanged, remaining loyal to the family values that have made it successful.

The Group’s mission is to empower its workers, without whom its success would have not been possible. In fact, our employees were the first in the industry to receive well-above minimum wage for their work and the first to receive paid training with internationally-recognised certification, among other benefits.

In 2016 The group has been identified in a landmark research conducted by the London Stock Exchange as one of one thousand companies to inspire Europe. Since November 2018, OZO Group has been a full member of the London Stock Exchange Group’s ELITE programme. We are the first and only Maltese business to achieve this coveted certification.

Standardising Excellence

In the 23 years since we first began our journey we have added numerous services to our list including outsourcing personnel to the hospitality, care, manufacturing and security industries, and specialised cleaning services for aircraft and hospitals, among others. Even so, our passion, commitment and reliability remain at the heart of everything we do.

In 2014 we opened our own OZO Academy, which provides all our employees with specialised training and certification recognised by Malta’s National Commission for Further and Higher Education (NCFHE). This, coupled with other initiatives that benefit both workers and clients – such as the fact that all our employees are insured, unionised and paid well-above minimum wage – continues to ensure high-quality service done genuinely and enthusiastically.

We strive to provide our customers with services which meet and even exceed their expectations therefor we are committed to continuous improvement. The Group have appointed two (2) independent Quality Assurance Officers that report directly to the Group’s Chief Executive Officer.

The Group also pertains the ISO 9001:2015 Certification, that reflects the rigorous quality systems and procedures in place to support us in our aim of total customer satisfaction and continuous improvement throughout our business.

From humble beginnings come great things